Improve Efficiency, Increase Census
Navazon provides clients insightful guidance and a practical solution plan that can enable your admissions department to improve efficiency and conversions.
Data collection, observation, and review analysis existing systems define KPIs for your facility create consistency in your admissions process
Real-time advice and guidance
• Onsite call monitoring
• Realtime training
• Training on refer-in and refer-out processes
Employee engagement & quality control solutions
Quality control monitoring, coaching and training programs coupled with high levels of employee engagement are key to running an efficient and cost-effective operation. Navazon can work with you and your team to create a more motivated and proactive workforce, which will be key to increasing conversion and census.
• Implement consistent monitoring standards and efficient team collaboration methodologies.
• Establish an effective coaching and development program.
• Apply proven KPIs to drive performance across your organization